1) Operations & Communication

• Manage the daily running of MPAA: answering phones, taking messages, responding to email enquiries, and triaging incoming communications.
• Serve as the central point of contact for staff, students, applicants, and external partners.
• Take accurate minutes at meetings and distribute them promptly.

2) Student Records & Data Management

• Maintain student records, including contracts, medical and physio notes, and personal data, ensuring confidentiality and compliance with data-protection requirements.
• Communicate effectively with current students and incoming cohorts each academic year.

3) Events, Shows & Auditions Administration

• Coordinate audition days, offers, and scholarships.
• Plan and support outreach days, scheduling and coordinating workshops delivered by the MPAA Senior Management Team.
• Provide production assistance: source props/costumes, manage schedules, and coordinate and distribute scripts/scores.
• Maintain regular contact with suppliers, production teams, licensing companies, theatres, and external venues.

4) Financial Administration

• Manage petty cash and purchase office supplies.
• Track and reconcile student payments and maintain accurate records.

5) Support to Core Academy Staff

• Provide executive diary management and general administrative support.
• Undertake research tasks as required.
• Build and maintain a database of industry contacts.

6) Student Support & Assessments

• Act as the first point of contact for students.
• Organise end-of-term assessments in liaison with faculty.
• Type, compile, and prepare reports, presentations, and correspondence.

7) Data, Systems & Filing

• Manage databases, spreadsheets, and filing systems.
• Implement and maintain administrative procedures to meet both MPAA and UWL requirements.

8) University of West London (UWL) Liaison

• Oversee enrolment of incoming students and re-enrolment processes.
• Liaise with UWL contacts regarding UCAS applicants.
• Support completion of Course Monitoring Reports and Module Evaluation Surveys.
• Assist with Student Module Results, Assessment Boards and student advocacy as required.

9) Facilities & Building Operations

• Prepare for and pack down events.
• Support general building upkeep and restock cleaning/consumable materials.
• Accept deliveries, monitor visitors, and supervise contractors/maintenance workers on site.